Frequently Asked Questions


If you don't see the answer to what your looking for below, please send us an email with your question to customerservice@isigns.ca

What payment methods do we accept ?

We accept Paypal (no account needed) and all major credit / debit cards.  All prices on our website are in Canadian Currency.  Please note that all orders shipped within Canada are subject to appropriate sales tax. 


Where does my order ship from ? 

All of our orders are manufactured and shipped from Kitchener, Ontario Canada. 


Where does iSigns Decal Studio ship to ?

iSigns Decal Studio currently ships within Canada and to the USA.  We will gladly ship internationally - please email us for a shipping quote.


How long after I place an order will my order actually ship ?

At iSigns Decal Studio, we do our best to ship orders out within 1-3 business days.  You will be notified by email once your order has been successfully placed, and again the day your order ships.


  How do I apply wall decals ?

All of our decals come with a detailed step by step instruction sheet along with an application tool to ensure a flawless applicaton.  Vinyl decals are very easy to apply, and we also send you a "tester" decal for you to practice first.  See our "how to apply" section at the top of our webpage.


I just painted my walls, when can I apply my decals?

Please make sure you wait 3-4 weeks to after painting your wall to apply your wall decal.   It is very important that you ensure the paint has fully cured before applying your wall decals. 


Are your wall decals re-usable or repositionable ?

Our decals like others on the market, are not re-usable or repositionable they are ment for one time use application only.  The are 100% removable, without damaging the surface they were applied to. 










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